Last Christmas Season, we broke our tradition of cooking our own food. My family decided that we order online. I understand that it was the holidays so it was expected that there would be delays. I just didn't realize that two restaurants would cause us a lot of trouble and disappointments.
For me, these restaurants really have good food but once in a while bad customer service can ruin them. Issues can be prevented if they really have a plan on how they should handle the holiday season.